Privacy

999 Baji Privacy Policy — Your Data, Your Rights

At 999 Baji, your privacy matters. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information.

Last Updated: January 2025
Our Commitments

How 999 Baji Handles Your Privacy

Six things we commit to every time you use the 999 Baji platform.

SSL Encryption on Every Page

Every page on 999 Baji is protected by SSL encryption. Your login details, payment information, and personal data are transmitted securely and cannot be intercepted by third parties.

We Never Sell Your Data

999 Baji does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on our platform.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Simply contact the 999 Baji support team and we will process your request in accordance with applicable data protection laws.

Secure Data Storage

All personal data collected by 999 Baji is stored on secure, access-controlled servers. We apply strict internal access policies so that only authorised personnel can view sensitive account information.

Minimal Data Collection

We only collect the data we actually need to run your account and comply with legal requirements. We don't ask for information that isn't necessary, and we don't keep data longer than required.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 999 Baji will notify you promptly and take immediate steps to contain the issue and protect your account.

Contents

1 Introduction

Welcome to the 999 Baji Privacy Policy. This document explains how 999 Baji collects, uses, stores, and protects the personal information of users who access our platform — whether through our website or mobile app.

We understand that privacy is important to our players in Bangladesh and beyond. That's why 999 Baji is committed to being transparent about our data practices and giving you meaningful control over your personal information. We don't hide behind complicated legal language — this policy is written to be clear and straightforward.

By registering an account or using any feature of the 999 Baji platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available 24/7 to help.

Note: This Privacy Policy should be read alongside the 999 Baji Terms and Conditions and Responsible Gaming policy for a complete picture of how we operate.

2 Data We Collect

999 Baji collects personal data in several ways — directly from you when you register or use the platform, and automatically through your device and browser when you visit our site. Here is a breakdown of the types of data we collect:

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, OS Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration Automatically via platform analytics
Communications Data Support chat logs, email correspondence When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or for responsible gaming purposes.

3 How We Use Your Data

999 Baji uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your data is used:

  • To create and manage your 999 Baji account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions securely.
  • To comply with legal and regulatory obligations, including anti-money laundering checks.
  • To detect and prevent fraud, cheating, and other prohibited activities on the platform.
  • To personalise your experience and show you relevant promotions and game recommendations.
  • To send you important account notifications, security alerts, and service updates.
  • To respond to your support queries and resolve account issues efficiently.
  • To analyse platform usage and improve the overall 999 Baji experience.
  • To enforce our Terms and Conditions and other platform policies.

Marketing Communications: If you have opted in to receive promotional emails or messages from 999 Baji, you can unsubscribe at any time by contacting our support team or using the unsubscribe link in any marketing email we send.

4 Legal Basis for Processing

999 Baji processes your personal data on the following legal grounds:

  • Contract performance: Processing is necessary to provide you with the 999 Baji service you signed up for, including account management and payment processing.
  • Legal obligation: We are required by law to collect and retain certain data, including identity verification records for anti-money laundering compliance.
  • Legitimate interests: We process some data to protect the security of our platform, prevent fraud, and improve our services — provided this does not override your rights.
  • Consent: Where we rely on your consent — such as for marketing communications — you can withdraw that consent at any time.

If you would like more information about the specific legal basis we rely on for any particular processing activity, please contact our support team.

5 Data Sharing and Disclosure

999 Baji does not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

  • Payment processors: To facilitate deposits and withdrawals, we share necessary financial data with our approved payment partners. These partners are contractually bound to protect your data.
  • Identity verification providers: To complete KYC checks, we may share identity documents with regulated verification service providers.
  • Regulatory authorities: We may be required to disclose data to government bodies, law enforcement agencies, or regulators when legally obligated to do so.
  • Fraud prevention services: We share data with fraud detection partners to protect the integrity of the 999 Baji platform and all its users.
  • Technology providers: Our platform infrastructure relies on third-party hosting and analytics providers who process data on our behalf under strict data processing agreements.

Our Standard: Every third party that handles 999 Baji user data is required to maintain the same level of data protection that we apply ourselves. We do not work with partners who cannot meet this standard.

6 Cookies and Tracking

999 Baji uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our site.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for login, session management, and security.
  • Analytics cookies: Help us understand how users navigate the 999 Baji platform so we can improve performance and usability.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every time.
  • Marketing cookies: Used to show you relevant promotions based on your activity. These are only active if you have given your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 999 Baji platform.

7 Data Retention

999 Baji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:

  • Account and identity data is retained for the duration of your account plus a minimum of 5 years after closure, as required for anti-money laundering compliance.
  • Transaction records are kept for a minimum of 5 years in line with financial regulations.
  • Support communications are retained for up to 3 years after the issue is resolved.
  • Technical and usage data collected via cookies is typically retained for up to 13 months.

When data is no longer required, 999 Baji securely deletes or anonymises it so it can no longer be linked to you personally.

Account Closure: Closing your 999 Baji account does not result in the immediate deletion of all your data. We are legally required to retain certain records for compliance purposes even after an account is closed.

8 Your Rights

As a 999 Baji user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe:

  • Right of access: You can request a copy of the personal data 999 Baji holds about you.
  • Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: In certain circumstances, you can request that we delete your personal data. Note that legal retention obligations may limit this right.
  • Right to restrict processing: You can ask us to pause the processing of your data in certain situations while a dispute is resolved.
  • Right to data portability: You can request your data in a structured, machine-readable format for transfer to another service.
  • Right to object: You can object to processing based on legitimate interests, including direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

Response Time: 999 Baji aims to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will keep you informed of the progress.

9 Data Security

Protecting your personal data is a top priority at 999 Baji. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

  • All data transmitted between your device and 999 Baji is encrypted using SSL/TLS technology.
  • Sensitive data such as passwords is stored using strong one-way hashing algorithms.
  • Access to personal data within 999 Baji is restricted to authorised staff on a need-to-know basis.
  • We conduct regular security audits and vulnerability assessments of our platform.
  • Our servers are hosted in secure, access-controlled data centres with 24/7 monitoring.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 999 Baji account and to enable any additional security features available in your account settings.

10 Third-Party Links

The 999 Baji platform may contain links to third-party websites or services. These links are provided for your convenience and do not constitute an endorsement of those sites. 999 Baji has no control over the content or privacy practices of external websites and is not responsible for how they handle your data.

We recommend reviewing the privacy policy of any third-party site you visit before providing any personal information. This Privacy Policy applies only to the 999 Baji platform and its associated services.

11 Children's Privacy

The 999 Baji platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed the 999 Baji platform, please contact our support team immediately so we can take appropriate action.

Parental Controls: If you are concerned about a young person accessing gambling sites, we recommend using parental control software to restrict access to online gambling platforms.

12 Changes to This Policy

999 Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you directly — either by email or through an in-platform notification. Your continued use of 999 Baji after any changes are published constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how 999 Baji protects your privacy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999 Baji handles your personal data, please get in touch with us. Our team is available around the clock to assist you.

  • Email: [email protected]
  • Live Chat: Available directly within your 999 Baji account dashboard.
  • FAQ: Visit our FAQ page for answers to common privacy questions.

We take all privacy enquiries seriously and aim to respond within 30 days. For urgent matters, live chat is the fastest way to reach our team.

Play with Confidence on 999 Baji

Your data is safe with us. Join hundreds of thousands of players in Bangladesh who trust 999 Baji for a secure, fair, and enjoyable gaming experience.

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